Shipping policy
FREE SHIPPING
Belan.J is based in Vancouver Canada and we ship to most locations within Canada, U.S and internationally. We offer FREE shipping on orders over CAD $100 within Canada, and FREE shipping on orders over US$80 within US, excluding remote areas.
We will give a specific shipping quote for orders shipping to remote areas. For orders to remote areas, a specific shipping quote will be provided. These amounts are calculated based on the subtotal after discounts and rewards have been applied, and before taxes are added.
Shipping Rates:
For orders under $100, shipping rates are as follows.
- CAD $16 within Canada
- USD US$11.99 within the US
- For international orders outside Canada and the US, rates will be calculated according to the location and service chosen.
Please note for US orders are shipped from WA.
For international orders outside the US, duty charges may occur. The recipient is responsible for any duty charges that occur.
When will my order ship?
Orders are processed on business days only (Monday to Friday, excluding federal holidays in Canada). Order processing typically takes 1 to 3 business days, which does not include delivery time. For orders placed during big launches or sale events, the order processing time could be delayed to up to 3-5 business days.
Estimated Delivery Times:
Within Canada & USA: Delivery times vary from 3-5 business days after processing.
International Orders: Delivery times for International orders outside USA vary depending on the location and selected service.
Delivery times may be extended for remote locations.
Contact us
Feel free to reach out to us with any questions or inquiries regarding our products, orders, or shipping status.
- For orders or customer service related questions, please email service@belan-j.com;
- For wholesale related questions, please email wholesale@belan-j.com;
- For any other inquiries, please email info@belanj.ca
We are here to assist you and will respond promptly to your inquiries.
Belan.J Showroom & Warehouse
Hours & Address
Monday - Friday | 9AM - 5PM
135A Street, Surrey, BC V3T 4E2
Phone number: 604-496-0888